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We value your right as a consumer of financial products and services. For this reason, we aim to provide you with the highest level of satisfaction. To view the procedures on how you would raise your queries, request or complaints, please click here.




 

Ground Floor,  Chatham House

116 Valero cor. V.A. Rufino (former Herrera) Streets

Salcedo Village, Makati City 1227

Philippines
















 

Telephone:

(63 2) 8845 3838

Fax:

(63 2) 8845 3840







 

CUSTOMER SERVICE:

ysb.customerservice@yuanta.com.ph

COLLECTION DEPARTMENT:

collection@yuanta.com.ph

 

© 2017 Yuanta Savings Bank Philippines, Inc. All right reserved.

a proud member of

Yuanta Savings Bank Philippines, Inc. is a wholly owned subsidiary of Yuanta Commercial Bank in Taiwan, and is regulated by the Bangko Sentral ng Pilipinas.

For inquiries or complaints, you may call Yuanta Savings Bank Customer Service at (02) 845-3838 or send e-mail to ysb.customerservice@yuanta.com.ph.

Similarly, you may also contact the BSP Financial Consumer Protection Department at (02) 708-7087.